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Haven't received registration key two weeks after request

 
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dthomasmaddox



Joined: 01 Mar 2006
Posts: 2

PostPosted: Wed Mar 01, 2006 8:18 pm    Post subject: Haven't received registration key two weeks after request Reply with quote

I received my activation key on Feb. 16 and still haven't received my registration key so can't upgrade to pro.

I don't use chat, by the way, so I don't know how that affects the process. If I need to do something, please let me know.

This is simply unacceptable.

Daniel Maddox
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jirongzhou



Joined: 26 Jul 2005
Posts: 69

PostPosted: Sun Mar 05, 2006 12:02 pm    Post subject: Reply with quote

Hey dthomasmaddox,

I check our bot(register powergramo Skype account). You are blocked by the bot. Our bot will automatically block people who send a number of IMs in a short period of time. Now I've unblocked you manually. You should have received the register code. Hope this explains!

Regards
Jirong
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Windows 2003
Always latest Skype
Always latest PowerGramo you don't know ^_^

I love light, so my love owns light!
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dthomasmaddox



Joined: 01 Mar 2006
Posts: 2

PostPosted: Sun Mar 05, 2006 5:08 pm    Post subject: Yes, finally! Reply with quote

Yes, last night I was finally able to register. That's a long time. You guys really need to look at your support requests (and/or this forum) more often.

One other thing: I noticed I can only export files as OGG files, not WAV files. Why is this?

Again, thanks for finally registering me.
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jirongzhou



Joined: 26 Jul 2005
Posts: 69

PostPosted: Tue Mar 07, 2006 1:34 am    Post subject: Re: Yes, finally! Reply with quote

dthomasmaddox wrote:
Yes, last night I was finally able to register. That's a long time. You guys really need to look at your support requests (and/or this forum) more often.

One other thing: I noticed I can only export files as OGG files, not WAV files. Why is this?

Again, thanks for finally registering me.


Records will be exported as ogg files if you selected OGG encoder. If you want WAV, you can changer the encoder option in the Option Window.

Regards
Jirong
_________________
Windows 2003
Always latest Skype
Always latest PowerGramo you don't know ^_^

I love light, so my love owns light!
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